현대면세점과 신세계 면세점 철수로 입고했던 제품 균일가 할인 판매 합니다.
입고제품 소진 시 자동 품절 처리되오니 양해 부탁드립니다.
현재 까이유는 신라면세점 한곳에서만 판매되고 있습니다.
신라 온라인면세점 바로 가기 => https://www.shilladfs.com/estore/kr/ko/b/kaiu
면세제품은 판매 특성상 주문 제작 상품과는 다르게 판매되는 제품이라
미리 의미 있는 문구를 새기고 제일 선호하는 탄생석을 넣어서 제작했습니다.
각인 가능 제품은 뒷면 각인만 가능 합니다.
이렇게 판매되던 제품을 많은 할인을 통해 제공하는 만큼 단순 변심에 의한 반품은 불가하오니 신중한 선택 부탁드립니다.
입고 수량 소진 시 자동 품절처리 되는 점 양해 부탁드립니다.
▶ Payment Options
1. Payment by credit card(Visa, Master, JCB, Amex etc.) :3D verified credit cards only are eligible for payment by credit card.
2. Payment via PayPal account : PayPal verified account is required.
If your order is eligible for payment via PayPal, Choose PayPal as the payment method on the checkout screens.
Don''t yet have PayPal Verified? Sign up here. Verified PayPal accounts with confirmed U.S.
addresses only please. For more information on PayPal, please visit paypal.com
3. Payment by credit or debit card via PayPal(Visa, Master, JCB, Amex etc.) : PayPal account is NOT required.
We ship after payment has been cleared.
▶ Shipping Policy
Kaiu offers free shipping for orders with at least $200.
The shipping fee is $20 for the customers who purchased less than $200.
All the packages will be shipped by EMS (Express Mail Service) of the Korean Post and will arrive within 4 to 5 business days following the date of shipment.
Customers will receive the package via USPS within USA through a special agreement between the Korea Post and postal services of other countries.
EMS includes an insurance and signature confirmation service.
If you would like to know more about EMS, please see the website shown below.
https://ems.epost.go.kr/comm.RetrievePostagEMSSrvcCenter.postal
International shipments may be subject to import taxes, duties and customs fees, which are levied once
your package reaches the country of destination, and are the responsibility of the recipient.
In case that the customer refuses to receive the parcel, the products are to be returned to Korea
and will not be shipped again.
According costs(shipping, customs and etc) are the responsibility of the customer and will be deducted from the refund.
▶ Order Tracking
Customers will receive an email notification with the tracking number when an order has been shipped.
Through EMS, you can track and confirm the delivery status through a global computer network.
To track EMS packages, please go to the website shown below.
https://service.epost.go.kr/trace.RetrieveEmsRigiTrace.comm
▶ Return Policy
As all of our items are engraved we do not offer return in principle. However, if your purchased item is defective,
we will exchange and pay the shipping fee also. 15 days limited warranty All items purchased
from Kaiujewelry.com are warranted for 15 days against any manufacturer's defects.
If a jewelry item breaks or fails within 15 days after arrival of the item, we will exchange the item with no charge.
•Exchangeable
- When the chain breaks within 15days after receiving the purchase.
- When the clasp doesn’t work properly within 15days after receiving the purchase.
- When the item is different from your order. (an error in engraving or etc.)
•Non-exchangeable
- Normal wear and tear
- Abuse
- The loss of stones from settings
•Note: Before shipping the purchased items to us, please follow the proper progress shown below.
1. Please leave a message about the problem you have with the purchased item at the Q&A Board or customerservice@kaiujewelry.com
2. Request a Return Authorization number. If there is any cost that you need to pay, we will let you know.
(Shipping costs or etc)
3. Package all the original items in a bubble wrap or a small box to prevent damage to the item during shipping.
4. Ship it by first class mail to:
Kaiujewerly.com
8-7, Cheonho-daero 145-gil, Gwangjin-gu,Seoul, Republic of Korea (zip code: 04968)
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702-202-4290
(Weekdays 10:00 ~ 18:00)
kaiu@kaiujewelry.com
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