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Title I will definitely recommend you to others!
Posted by Administrator (ip:)
  • Rate 5points  
  • Date 2015-06-29
  • Recommend Recommend
  • View 12672

The following review is an e-mail between Kaiu's representative and you purchasing and receiving items from Kaiu. 

Kaiu will do the best until the customer gets the item safe and sound.

 

---------- Kaiu wrote ---------- On Monday, June 27, 2015

 

Hello, this is the representative of Kaiu.  I am so glad to hear that you liked our item.  Please leave a comment on our website then we will add points under your name.

If you have any questions about our item feel free to send us an e-mail.  Thank you and visit us again.

 

---------- Customer wrote ----------  Date: 2015-06-26 21:01:23

I got the package today. Everything looks beautiful. Thank you so much and thank you for being so easy to reach. I will definitely recommend you to others!

 

---------- Kaiu wrote ----------  On Friday, June 26, 2015

 

Hello, This is Kaiu's representative again.  Sorry for this delay.  I did some research and just found out that your item is still in post office.

The post office was trying to send the item to you on the 24th, but it stated that the address you provided was unknown.  This is the address you provided.

So please visit the post office near your home quickly and search for your item.

Thank you.

 

---------- Customer wrote ----------   Date: 2015-06-23 00:46:41


Hello, sorry to be a bother again. You said the package would be sent out on the 16th and that it would take about 4 days to ship, meaning the package would be here by the 20th. It is now the 22nd and while that's fine, I was just wondering when I could expect to see the package?


---------- Customer wrote ----------   Date: On Monday, June 15, 2015

 

Thank you


---------- Kaiu wrote ----------  On Monday, June 15, 2015

 

Hello, Beata,

This Kaiu's representative, we will send you 42+3cm chain.  This should be long enough for your sister.  The length we just provide is for grown up woman.

Thank you,

 

---------- Customer wrote ----------   Date: 2015-06-12 21:27:56


Yes she’s over 12. I ordered the longer chain hoping it would be enough but if you don’t think so then thank you so much for making it longer.


---------- Kaiu wrote ----------  On Friday, June 12, 2015

If you don't mind me asking, how old is your sister?  Is she 12 years above or less?  If she is above she might have to get an extension.  If so Kaiu will provide it.

---------- Customer wrote ----------
 Date: 2015-06-12 12:01:50

Thank you. But my sister has sensitive skin and I dont want her to have an allergic reaction to this new silver. I would prefer sterling silver since i know she doesnt react to it

Thank you for answering so quickly


---------- Kaiu wrote ----------
On Friday, June 12, 2015

 

Hello, this is the representative of Kaiu.

We did receive your order and will send out the order before the 16th.

It takes about 4days to reach you.  We will send you the tracking number by e-mail.

I know that you order sterling silver platinum plating, but rather then that we will create your item with a rare silver.

To help you understand that I will send an attachment of a file that explains what rare silver is.  Normally, when the

item is made with rare silver it cost $10 more, but we will cover that.

What is rare silver?

Rare Silver is an item that has antioxidant character produced by a Korean company called Purple Kay Ant, exclusively providing only to Kaiu in baby industry.  Normally, regular silvers were hard to manage because of the exposure to oxygen and sulfur.   So to improve the quality of silver, allergy test to 7.5% of alloy was taken. Then new and improved sterling silver (92.5%) was produced.  Also, after one year of test trial, antioxide, gloss maintainance, and scratch advantages were produced. 

Many customers were satisfied with the rare silver because of its advantage of preventing discoloration from sweats.  In rare silver, a slight spot might appear because of the difference in characteristic and intensity of alloy from other sterling silvers and in polishing techniques.

 For an alloy, platinum family goes in so the processing cost is higher than regular sterling silver.  From all the sterling silver items from Kaiu’s English site, silver pendants are manufactured with investment casting if possible and plate items, name items are manufactured with sterling silver.   Please keep in mind, rare silver is produced only in 2.4mm cable chain necklace and 3.3 belcher chain bracelet.


---------- Customer wrote ----------
 Date: 2015-06-12 04:27:29

To whomever it may concern,

 

Paypal was the only option of payment for the necklace i ordered so i created an account with paypal but since paypal doesn’t work in spain, I'm not sure if the payment went through or not and my order needs to get to me as soon as possible so i cant sit and wait for it to maybe work or maybe not work. Please check if my order has gone through and when I can expect to see the package delivered to me.

 

Thank you.

 

Suncerely,

Beata B

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